Local Visibility. Real Opportunity
Refund & Cancellation Policy
Effective Date: September 7, 2026
This Refund & Cancellation Policy explains how cancellations and refunds are handled for services purchased from Anchor Point Local.
Free Audits
Google Business Profile audits offered free of charge do not require payment and do not create an obligation to purchase services from Anchor Point Local.
One-Time Services
For one-time services, clients may request cancellation before work has begun for a full refund of any amount paid.
Once work has begun, payments may become non-refundable based on the amount of work already completed. If Anchor Point Local is unable to complete the agreed service, any appropriate refund will be determined based on the portion of the service that was not completed.
Monthly and Recurring Services
Recurring services may be canceled at any time.
Cancellation stops future recurring charges. Unless otherwise agreed in writing, services already paid for will continue through the end of the current paid billing period.
Clients will not be charged for a new billing period after a cancellation has taken effect.
Refunds for Recurring Services
Payments for a billing period in which services have already begun are generally non-refundable because time, work, software, and other resources may already have been committed to the client’s account.
If you believe you were charged incorrectly or there is a problem with the services provided, contact Anchor Point Local. We will review the situation individually and work to resolve legitimate billing issues.
How to Cancel
To cancel recurring services, email:
Please include your name and business name so we can identify your account.
Cancellation requests should be submitted before the next scheduled billing date to prevent the next recurring charge.
Processing Approved Refunds
If a refund is approved, it will generally be returned to the original payment method. The time required for the refund to appear may depend on the payment processor and financial institution.
Charge or Billing Questions
If you do not recognize a charge or believe there has been a billing error, please contact Anchor Point Local so we can investigate and attempt to resolve the issue.
Changes to This Policy
Anchor Point Local may update this Refund & Cancellation Policy as our services or billing practices change. The current version will be posted on this page with its effective date.
Contact
Questions about cancellations, refunds, or billing can be sent to:
Anchor Point Local
Email: [email protected]